Hero... Ken Zolot

Every week as I learn about the heroes in Entrepreneurship.  This week learning about 

Ken Zolot 

we learn that he isn't necessary all about him or his great accomplishments.  Its more about what he has learned.  He talks about how he stretches the boundaries of entrepreneurship trying to make them understand what has helped him to be effective  in his work environment. He is a little rebellious and really likes to help others and trying to make sure that they are accountable.  I love that he said that his family worked hard on being accountable to each other. As a family unit they needed to be reliable on each other and yet help each other. The strategy of WHO CARES question puts that into the mind to be able to help each other out.  Learning to be dedicated is essential to be accountable and wanting to be successful. 

a person who buys goods and services from a store or business

The front line of customer service is one of the key essential points to making sure that the customer segment is taken care of.

cus·tom·er

ˈkəstəmər/

noun

plural noun: customers

1. 1.

   a person or organization that buys goods or services from a store or business.

   "Mr. Harrison was a regular customer at the Golden Lion"

   synonyms:

   consumer, buyer, purchaser, patron, client, subscriber;  shopper "Mr. Kanter is one of our best customers"

2. 2.

   a person or thing of a specified kind that one has to deal with.

   "the fish is a slippery customer and very hard to catch"

   synonyms:

   consumer, buyer, purchaser, patron, client, subscriber;  shopper "Mr. Kanter is one of our best customers"

The way to turn mediocracy into a success is to listen to what the customers want desire and need. Be open to their ideas. It can be big things or Little Things but it's really important a matter what it is. You need to evaluate those new ideas that you've been exposed to and make sure that the employees follow along the segments is fine

You have to look at the type of customers that you have figured out how to make them happier and keep those customers by keeping them happy. Building those relationships and keeping those relationships is the most effective way to keep sales

love of a new adventure

I'm enjoying this class and enjoying the challenge to get money to start this business. At first I thought should I do cookie dough or should I make cinnamon rolls that I get requests on all the time and I thought you know I'm going to do something a little bit harder that would challenge me where I have to start with $20. And then sell and then take those profits to get a couple more I'm really anxious to see how many I'm able to sell and when I'm able to do with this coordinating partner who is going to make wood picture frames. Trying to figure out do I sell one for a higher price with a higher profit or sell two or three for a lower price with a better chance of selling all three and see where I can go from there I'm super excited to see where this will go and how much I'm able to make to donate.

Integrity Doing the right thing

Budgeting is so important. Integrity is so important, and this week learning about budgeting is really a big thing.  Keeping within the means that are needed honesty is important, will this help you get enough success in your company.  Can you be successful while be honest and not compromising?


Here is a few things I am willing to do and not do.

I will always

1.Be honest

2. listen

3. have integrity

4. Give all I have to work

5.put family first

I will never

1. work on Sundays

2.  care more about money than the customer

3. look for help from those I don’t trust.

4. be dishonest

5. compromise on quality standards

These are some things that are important to me.  I am not willing to give.  It made me think about Chick Fil A.  they will not compromise.  They are closed on Sundays.  They will not work and they have found that they have success because they are closed.  There is more to integrity or standards then not working on Sundays, but it is what it is. Sundays are a special day and when we are obedient, we will have success.