a person who buys goods and services from a store or business

The front line of customer service is one of the key essential points to making sure that the customer segment is taken care of.

cus·tom·er

ˈkəstəmər/

noun

plural noun: customers

1. 1.

   a person or organization that buys goods or services from a store or business.

   "Mr. Harrison was a regular customer at the Golden Lion"

   synonyms:

   consumer, buyer, purchaser, patron, client, subscriber;  shopper "Mr. Kanter is one of our best customers"

2. 2.

   a person or thing of a specified kind that one has to deal with.

   "the fish is a slippery customer and very hard to catch"

   synonyms:

   consumer, buyer, purchaser, patron, client, subscriber;  shopper "Mr. Kanter is one of our best customers"

The way to turn mediocracy into a success is to listen to what the customers want desire and need. Be open to their ideas. It can be big things or Little Things but it's really important a matter what it is. You need to evaluate those new ideas that you've been exposed to and make sure that the employees follow along the segments is fine

You have to look at the type of customers that you have figured out how to make them happier and keep those customers by keeping them happy. Building those relationships and keeping those relationships is the most effective way to keep sales

love of a new adventure

I'm enjoying this class and enjoying the challenge to get money to start this business. At first I thought should I do cookie dough or should I make cinnamon rolls that I get requests on all the time and I thought you know I'm going to do something a little bit harder that would challenge me where I have to start with $20. And then sell and then take those profits to get a couple more I'm really anxious to see how many I'm able to sell and when I'm able to do with this coordinating partner who is going to make wood picture frames. Trying to figure out do I sell one for a higher price with a higher profit or sell two or three for a lower price with a better chance of selling all three and see where I can go from there I'm super excited to see where this will go and how much I'm able to make to donate.

Integrity Doing the right thing

Budgeting is so important. Integrity is so important, and this week learning about budgeting is really a big thing.  Keeping within the means that are needed honesty is important, will this help you get enough success in your company.  Can you be successful while be honest and not compromising?


Here is a few things I am willing to do and not do.

I will always

1.Be honest

2. listen

3. have integrity

4. Give all I have to work

5.put family first

I will never

1. work on Sundays

2.  care more about money than the customer

3. look for help from those I don’t trust.

4. be dishonest

5. compromise on quality standards

These are some things that are important to me.  I am not willing to give.  It made me think about Chick Fil A.  they will not compromise.  They are closed on Sundays.  They will not work and they have found that they have success because they are closed.  There is more to integrity or standards then not working on Sundays, but it is what it is. Sundays are a special day and when we are obedient, we will have success. 

Finding your calling

Entrepreneurship is is more than just having a business. It is more than making money.  Its's about finding your calling.  What do you want to do and share with the world. Is is a desire, a talent, an interest? It could be many different things. but the journey is what is important.

I want to start this journey by looking at a situation as though Im in their shoes and can figure out ways to make a difference. I think that first you have to find what you want to do.  Once you do.  You have do what it takes to make it happen. long hours, and lots of worry and tears, and great adventures and eventually freedom. with great trials come great joy.  It is really important to recognize the hero that is changing in the process.

I stumbled upon something that was pertinent to this weeks message of finding the calling in your journey is  from Leonardo da Vinci....

We have to not over complicate things.  We have to find simplicity in our business adventures so that we don't go crazy in the over complicated things that will naturally come along the way.  Business is a big complication and keeping things simple is important. 

Starting up but hold on for a long ride.

How can you keep the balance with your family and a new start up?
Steve Blank said, stay single.  In the church is this a doable thing?  It is a difficult concept to think about that being possible. There are things to do to preserve your family, but ultimately it has to be a family thing if this is what you desire to do.
Make rule, or start up will take over
you can balance... it just takes work.

You have to have a really good mentor, backup, support system.

I found this really great resource to find a business mentor...
https://www.sba.gov/about-sba/what-we-do/contact-sba

You can sear a small business mentor helper.  You can get on their signup as well to get responses back on the new information they have going out.

75% of all startups fail and with that you have to know that their is going to be times that are touch.
Every business plan is not going to be perfect, therefore you need people who can help advise you and and help you see how your movement is moving forward.  In Harvard business review, it says that typically it's five years for any income and profit ans cash flow.  That is a long time, so you have to be ready for the long haul.
Find the trust in those you support.  Find the backing in those that will tell you from experience
that you are doing good or where changes need to be made.




https://steveblank.com/
https://www.sba.gov/about-sba/what-we-do/contact-sba
https://hbr.org/2013/05/why-the-lean-start-up-changes-everything

What can i leave behind...

Businesses more than money business is more than power. Business is about making the change and doing something for somebody else. It was Earthly life we all have patterns that we will take and those paths will lead us to places that will help us be able to help others. The greatest joy we can find in a business sense is being able to help somebody. If we can find somebody or someone or something that we can help we're on the right track. I think about entrepreneurs we're trying to develop a product to make life easier for somebody or something.

One certain product could be a game-changer for somebody. But on the back end of that is an entrepreneur who created the app designed it financially backed and found a way to help others. Business, and entrepreneurship equals out to a place where we can find a good place financially and be financially sound. The greatest Comfort we can get with money is to be financially free have enough means to take care of our needs and our family and find a place in this world where we can help someone else.  When we can help land serve others.  We are on the right track.

The biggest hurdle is just trying to find a balance. What's the balance between family and work and success and enjoyment? He found that as he focused on the simple things which were his family and his wife and his marriage. He's on a really important to do the simple things white bring flowers that made all the other stresses go to the way side.  Perspective on the gifts of his life are what he focused on. Money you gives us something. It does give us some freedom and it definitely gives us some peace of mind. Having Peace of Mind helps us to have some freedom from stress is then let's our minds go to a place that we can enjoy knowing that little bit of freedom. Money and wealth are two different things for me well can cause a state of mind of freedom and put you in a position to be able to help others grow their well. I took out of these readings one simple thing.  Sacrifice.  What are we willing to sacrifice for business?  What are we willing to sacrifice to help others that might not be the ones we should be helping?  What are willing to stand up for?  

Family is the most important thing.  When we make commitments to family, those take precedence over everything else. Making commitments in our lives helps us to stay focused on our word and loyalty.  Where does our loyalty lie? I think we find ourselves changing through the years, mostly prioritizing our life as we go, but when we keep our focus on the things that matter most.   We can't be willing to back down from our commitments.  Now sometimes, not all the time, we have to help others.  We have to be able to balance our work and family lives.  Sometimes depending on our profession, things come up.  We have to be willing to give our all to work as well.  

Money doesn't mean you are wealthy.  Wealthy is a place of freedom because all of your ducks are in a row and there is financial freedom. 

Money is something that's important to be able to pay for things. There are times in our lives where we have options we've got things that we can do because there's a little bit of freedom …financial freedom that is. 

Balancing act

 The biggest hurdle is just trying to find a balance. What's the balance between family and work and success and enjoyment? He found that as he focused on the simple things which were his family and his wife and his marriage. He's on a really important to do the simple things white bring flowers that made all the other stresses go to the way side.  Perspective on the gifts of his life are what he focused on.

 “I have learned from my own marriage that some of the best partnerships are ones in which people really don’t have a huge amount professionally in common. For example, my wife has strong organizational skills. She’s also able to detach from her emotions and make judgment calls when I get very emotional.  I think that’s where you lose your balance, when you forget the simple things. “  Randy Haykin